An Irate Worker

By: Prem Prasad Sigdel

There is a worker in my office who seems always angry and she never accepts the suggestion in her duty roster. She has the habit of complaining or rejecting, but there is no way out unless she completes the work what is assigned to her. She works when there is strong order to her though she has the habit of reacting. It is quite difficult for her to engage in work so the duty what she hasn’t realized is always a matter of headache to the administration.

Unless the force is used she doesn’t realize it so the use of it is her habit. It seems as if she is habituated to follow duty with force. It can be only the weapon that forces her to work. The workers’ mind is shaped in such a way that they need it as a dope in our culture. We have to guide them time and again so the duty is hectic and insurmountable. Rather the workers would seek their right forgetting their duty. Unless the workers aren’t able to realize their duty the meaning of work is useless.

I have always heard that the workers argue that the manager has favored some workers; they always think that they have been hated by the manager only. It helps to form the sense of alienation to them. No workers would accept that they have been favored by the manager. The question remains to whom the manager would favor. There is no answer at all so the controversy would always put me in dilemma. I think this as the issue that the manager should have realized.

For that the manager has to be prepared with different alternative ideas. The workers have questioned if they have to do the duty with some general alternatives; whereas the manager should have been prepared with the alternative that would make the workers do the work. Unless the manager isn’t prepared with alternatives, the workers would have found the loopholes and the manager would be failed. So the success of the manager would remain in this matter.

I have a friend who worked as a supervisor in UK. He had been recognized as one of the best supervisors and he got promotion and incentives from the company. He had also given me the evidence of his work so I should believe him. According to him the company has contracted with the owner to complete work on time. The supervisor should follow the time along with the management of the personnel.

He explained that the workers would quarrel time and again with him. But there was a system that nobody could attack others physically; rather they could quarrel or vomit their dissatisfaction. He stated that supervisor had the responsibility to make the workers do the work. The supervisor has the duty to choose right person for the right work; so the workers would be able to complete the work. He further explained that one of the black man workers was there and he should have given the difficult work for him as others couldn’t do that. Instead he came to quarrel with him saying that he wasn’t only the person in the company to work. Thus there is conflict with the supervisor and the worker. However, the work should have been completed on time and there was no other worker to do the work. He said that he should have convinced him for the work. Ultimately he was able to assure him and the work was completed on time. If the work wasn’t completed, the supervisor would be penalized.

The company instructs supervisor that he should complete the work on time and his duty was to guide the workers. If they don’t work the supervisor is responsible. The conflict of the worker or the manager can be seen from socio-political context. The need of the worker has connection with the job; and the need of the supervisor has connection with the worker.

The context of UK and Nepal may be different but the situation of workers was same. Or nobody would be able to fulfil the responsibility rather they would advocate for the right. The habit of worker is used to with the instructions, cheating, order, and with the money or salary ultimately. They would try to find the loopholes with the order, instruction, information and so on. We have faced many, many difficulties with the workers as they have created different problems. Sometimes they would have done strike; sometimes they would revolt against less salary; sometimes they would form union and so on. Thus the manager should be used to with the condition of the workers.

One of the persons who had returned from Dubai explained me that the company would cut two days salary if s/he was absent without information. Money is the matter and he was forced to work for the payment. The matter was that he was that he was forced to work for the money. On the other hand, we should be able to complete the work on time which can be defective to the manager and the worker both. So the meeting point is the salary and they should come to the agreement.

I realized that the worker wouldn’t work unless they aren’t forced. There is a popular system in labor ‘no work no pay’ or ‘hire and fire system’. These two things would come together in the field. If there is no work we shouldn’t pay for the worker. Hence they are forced to work. If we have let the workers freely, they won’t be able to complete their work. So the rule is made to force the workers work duly.

Let’s leave the conflict aside, the motto of the worker and the manager has met at some point and the work is possible. We should follow the rule to complete work on time; neither both of them would be in problem. On the other hand, the ‘hire and fire system’ is also made to force the worker and the manager to come to the meeting point. If we see from manager’s side it’s a king of threat as s/he wouldn’t be able to appoint the right worker on right work the system only doesn’t work. S/he should be able to find the right man and to train them again. As a corollary, the condition of the manager and the worker has got interconnection.

Finally, I want to conclude that the workers are worker unless we don’t use force they do nothing else. On the other hand, the supervisor is also a kind of worker. We have been bounded by time and money puts us together. Or we have been depending on each other. Thus the final point is coordination which helps us to meet the goal.